jed baji's Privacy Policy

Reading this policy is required

1. Introduction and Scope of Application

jed baji is an online entertainment and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") describes how jed baji collects, uses, stores, and discloses your personal information. It applies to all services on our website jedbaji.cam and any associated mobile applications.

By using our platform or creating an account, you are considered to have accepted the terms of this Policy. It is important that you also read our full Terms and Conditions, as both documents together define the relationship between you and jed baji.

This Policy applies to — (a) registered account holders; (b) guest users who browse the site without registering; and (c) anyone who contacts our support team. If you access any third-party service through our platform, that third party's own privacy policy may also apply.

2. What Information We Collect

jed baji collects your information in several ways. A detailed breakdown by category is provided below:

2.1 Information Provided Directly by You

Information you provide when registering an account, completing verification, or using support services:

• Full name, date of birth, and gender
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport number (for age and identity verification)
• Mobile banking number — bKash, Nagad, or Rocket (for deposits and withdrawals)

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and approximate location (up to country level)
• Device type, operating system, and browser version
• Session duration, pages visited, and click data
• Information from cookies and similar tracking technologies
• Transaction history — deposit, withdrawal, and betting records

2.3 Information Received from Third Parties

For the purpose of fraud prevention and identity verification, we may occasionally receive information from trusted third-party verification services. Information received in this way is used solely to confirm identity.

3. Purpose of Using Your Information

jed baji uses your information only for specific and legitimate purposes. The main purposes are described below:

3.1 Account and Service Management

Your information is needed to create and manage your account, maintain login security, process deposits and withdrawals, and keep your gaming history.

3.2 Identity Verification and Age Confirmation

All jed baji services are for persons aged 21 or above only. Verifying age and identity at the time of account opening is part of our ethical and operational responsibility.

3.3 Security and Fraud Prevention

Your information is analysed to detect unusual transactions or suspicious login activity, prevent account hacking and money laundering, and maintain the overall security of the platform.

3.4 Responsible Gaming Support

We analyse your betting behaviour to identify unusual or high-risk gaming patterns and to provide support where needed. More details are available on our Responsible Gaming page.

3.5 Communication and Support

Your contact information is used to resolve your issues via live chat or email, send important account updates, and deliver relevant promotional information (you can opt out of this at any time).

3.6 Meeting Legal Obligations

Information may be used to maintain records under applicable laws and regulations, and to respond to lawful requests from tax authorities or law enforcement agencies.

4. Cookies and Tracking Technologies

jed baji uses cookies to improve your browsing experience and maintain the functionality of the platform. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are necessary to keep the platform running properly. They include maintaining login sessions, managing security tokens, and temporarily storing form data. Disabling these cookies will prevent the platform from functioning correctly.

4.2 Functional Cookies

These cookies are used to remember your preferred language, gaming settings, and other account-related preferences, so you do not have to reconfigure your settings every time you log in.

4.3 Analytical Cookies

Analytical cookies are used to understand which pages users visit most, where they encounter problems, and how the service can be improved. This data is collected in aggregate and no individual user is identified.

5. Disclosure and Sharing of Information

jed baji does not sell your personal information to third parties. However, information may be shared with the following parties in specific circumstances:

5.1 Service Provider Partners

We work with trusted technology partners to run core services such as payment processing (bKash, Nagad, Rocket), technical infrastructure, cybersecurity, and game delivery. These partners operate under strict confidentiality agreements and may use your information only for the specified purpose.

5.2 Legal Obligations

We may be required to share information with relevant authorities to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements. In such cases we provide only the minimum information necessary.

5.3 Business Changes

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new operating entity. You will be notified in advance and data protection standards will be maintained.

5.4 With Your Consent

Outside the situations described above, we will obtain your explicit consent before sharing your information with any third party for any other purpose.

6. Data Security Measures

jed baji follows industry-standard technical and administrative measures to protect your information.

6.1 Technical Safeguards

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Sensitive information (passwords, payment data) is always stored in encrypted form
• Firewall and intrusion detection systems are active around the clock
• Regular security audits and vulnerability assessments are conducted
• Two-factor authentication (OTP-based) helps protect your account

6.2 Administrative Controls

Only authorised staff may access user information, and only within the limits required for their role. Staff receive regular data protection training and access logs are maintained.

7. Data Retention Period

jed baji does not keep your information longer than necessary.

• Active accounts: All information is retained while the account remains active.
• After account closure: Certain records may be kept for a defined period after an account is closed, taking into account legal obligations and the need to resolve disputes.
• Transaction records: Financial transaction records are retained for a defined period as required by law.
• Marketing preferences: If you wish to stop receiving promotional messages, your request will be acted on as soon as it is received.

Once the defined retention period has ended, your personal information is securely deleted or converted in a way that no individual can be identified from it.

8. Your Rights and Controls

As a jed baji user, you hold certain important rights over your own information.

8.1 Right to Access

If you would like to know what information we hold about you, you may submit a request to our support team. After verifying your identity, we will provide you with a detailed summary of your information.

8.2 Right to Correction

If your account contains incorrect or incomplete information, you may request a correction directly through your account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances (such as when closing your account) you may request that your personal information be deleted. However, some information may need to be retained for a defined period for legal or regulatory reasons.

8.4 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages, you may contact our support team at any time to stop this. Messages related to core services (such as security alerts or transaction confirmations) are not covered by this opt-out.

8.5 Right to Lodge a Complaint

If you have any concerns about our data protection practices, please contact us directly first. We will make every effort to resolve your complaint within a reasonable time.

9. Protection of Minors' Information

All jed baji services are for persons aged 21 or above only. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is a mandatory step during account registration. If a user registers using false information, their account will be permanently closed and the associated information will be deleted. If a parent or guardian believes a minor is attempting to access the platform, they are urged to notify our support team immediately.

10. Policy Changes and Updates

jed baji reserves the right to update this Privacy Policy from time to time as needed. For significant changes, we will notify you in the following ways:

• A notice will be published on the platform
• Registered users will be informed by email
• The "Last Updated" date at the top of the policy will be changed

Continued use of the platform after an updated policy is published will be considered acceptance of the new policy. If you have any questions about changes to the policy, please visit our FAQ section or contact the support team directly.

11. Contact Information

If you have any questions, requests, or complaints about this Privacy Policy, please contact the jed baji support team. Our team is available seven days a week, twenty-four hours a day, in both Bengali and English.

To learn more about our platform, read the About Us page, which contains detailed information about jed baji's services, goals, and commitments.